What do you do? What services do you provide?

We provide solutions for small businesses to streamline their operations. We focus on AI solutions to help automate the tasks that AI can do really well like answering phones, replying to text and social media messages and replying to emails. We also provide marketing solutions that don't require a lot of time to manage.

How much does the platform cost? What is the price?

The Hawaii AI Hub platform costs $97 per month, including AI, marketing, customer management, workflow automation, email campaigns, web hosting, landing pages, and funnels. Hub Coworking Hawaii members currently have a special offer.

What is the AI Agent in GoHighLevel?

The AI Agent is a smart virtual assistant. It can answer questions, qualify leads, book appointments, and even make phone calls. It uses your business’s Knowledge Base, scripts, and workflows to give accurate, branded responses to customers 24/7.

Can the AI Agent or AI Phone or AI Voice talk to customers on the phone?

Yes. The AI Agent can answer phone calls using realistic voice technology. It can greet callers, answer FAQs, and gather information. You can customize its voice, tone, and instructions. If the AI cannot help, it can transfer the call or log details for your team to follow up.

Can the AI Agent send and respond to text messages?

Yes. The AI Agent works with SMS and MMS. When customers text your business, the agent can reply instantly, provide answers from your Knowledge Base, and capture leads. This makes it easy to handle high volumes of messages without missing any opportunities.

Can the AI Agent handle multiple languages?

Yes. The AI Agent can understand and reply in multiple languages, making it a powerful tool for businesses that serve diverse communities. You can configure which languages it supports for your account.

Does the AI Agent use my Knowledge Base?

Yes. The AI Agent pulls answers directly from your configured Knowledge Base (FAQs, product details, pricing, etc.). If it cannot find an answer, it will politely tell the customer a team member will follow up. This ensures accuracy and keeps conversations on-brand.

Can the AI Agent qualify leads for me?

Yes. The AI Agent can be instructed to ask qualifying questions, gather contact details, and log the information directly into your CRM. This saves your team time and ensures you get higher-quality leads.

Do I get AI-powered conversation summaries?

Yes. The platform automatically creates conversation summaries for texts, calls, and chats. This helps your team quickly understand what was discussed and what the next steps are, without reading through long message threads.

Can I train the AI Agent on my specific business?

Yes. You can upload FAQs, documents, and custom instructions into the Knowledge Base. The AI Agent then uses this information to answer customers as if it were part of your team.

What AI features are available for marketing content?

Included are AI tools to help write emails, social media posts, landing page copy, and ad creatives. You can generate content, then edit it to fit your brand’s voice. This saves time and keeps campaigns flowing.

Is the AI Agent available 24/7?

Yes. The AI Agent can respond to messages and calls at any time. This ensures your business never misses an opportunity, even outside office hours.

Can I choose the AI voice?

Yes. You can choose from multiple built-in AI voices (male/female, different tones). If you want ultra-realistic or cloned voices, you can integrate external providers like ElevenLabs.

Does the AI Agent replace humans?

No. The AI Agent is designed to assist and free up your team, not replace them. It handles repetitive tasks, FAQs, and initial conversations, then passes important or complex cases to your human staff.

Are there usage charges for any of the AI features?

Yes, there are usage charges for AI features as well as charges for phone call minutes. More details can be shared with you on a call.

What is the relationship with Hub Coworking Hawaii?

Hawaii AI Hub is an initiative of Hub Coworking Hawaii.

I don't have a website yet. Can you create one and host it for me?

The platform does have a website feature and can host most websites. The feature included in the price of the package. Website design and creation is not included. If you need a website, we can setup a consultation to learn what you need. Fees would depend on complexity and scope of work.

Do I have to be a member of the Hub to purchase?

Certainly not! Anyone can purchase the Business-in-the-Box Platform. There is currently a special promotion only for Hub members.